Low cost self-storage insurance

Frequently asked questions

Frequently asked questions

General Questions

What kinds of property are not covered?

Property that is not covered includes: financial records, currency, deeds, securities, stamps, jewelry, watches, precious stones, furs or garments trimmed with fur, works of art or antiques, motorized vehicles of any type, whether licensed for road use or not, such as motor scooters, ATVs, or motorcycles.

When can I expect to receive my policy?

You can print your policy and any applicable endorsements immediately after purchase.

What should I do if I have a claim?

Sign into your account and fill out our online claim form. Otherwise, contact our claims office at 877-528-5674. A local claims adjuster will personally handle your claim. Claim payment is based on today's value of your belongings less $100 deductible.

Is there a deductible?

Yes, $100 per claim.

Can I purchase a policy in my state?

SafeStor insurance is available in all U.S. states except for Florida.

SafeStor Questions

What does SafeStor cost?

The cost of SafeStor depends upon the amount of coverage you desire. We offer 3 coverage limits: $4,000, $10,000 or $15,000. The premium per month for those limits are $6, $18, $24 respectively.

When does my coverage begin?

Coverage begins immediately when you authorize payment on your credit card. Credit card payment must be approved in order for coverage to be valid.

Are my stored possessions covered by my homeowner/renter policy?

Many homeowner/renter policies provide only limited coverage for possessions stored away from the insured location. You should contact your insurance agent or carrier for more specific details on your coverage.

What's covered by SafeStor insurance?

Safestor covers you in case of loss or damage to your stored goods from fire, hurricane, tornado, wind, earthquake, vandalism, lightning, smoke, hail, building collapse, explosion, leaking water and burglary. Burglary coverage is limited to 50% of the coverage amount. Also, there must be visible signs of forced entry and a police report must be filed. Furthermore, there is no coverage for loss caused by or resulting from war, flood (or surface water), vermin or climatic conditions like rust or mildew.

What if I remove my goods before my coverage ends?

Notify us in writing that you want to cancel. We will gladly remit a refund for all full policy months not used.

How much of my loss can I recover?

You can recover today's value of your stored belongings, (original cost minus depreciation), up to the amount of insurance you purchased.